Carolina Top Rated+
Senior Renewal Manager
COL Colombia
Available
LATAM REVENUE TEAMS
Hire Remote Renewal Managers from Latin America
Protect revenue and grow NRR with dedicated renewal managers who own the full renewal cycle.
10,500+
Placements over 10 years
48 hours
Match SLA
24 months
Replacement guarantee
Expensify · Apollo.io · Vonage · GetAccept
Anchor customers
Expensify
Apollo.io
Vonage
GetAccept
4 anchor customers. 28 combined years. Still hiring.
Every candidate is scored on 7 retention dimensions
We don't just match on skills. We predict who stays.
Tell us what you need
2 minutes. No commitment. Get matched in 48 hours.
Which role are you hiring for?
What your Renewal Managers will do
Your renewal manager owns the contract renewal pipeline from 90 days out. They identify churn risk early, negotiate terms, handle pricing conversations, and close renewals on time — so your CSMs can focus on relationship health rather than admin and contract logistics.
Typical profile
Experience
3–6 years SaaS renewals or CS with commercial ownershipCore skills
Renewal forecastingContract negotiationUpsell identificationRisk managementExecutive communicationCRM hygiene
Tools
SalesforceGainsightHubSpotGongDocuSignClari
Availability
Full-time, US business hours94%
average renewal rate achieved by LATAM renewal managers
$1,500–$3,200/mo
Full-time LATAM renewal manager, all-in
48hr
Matched and interview-ready
Ready to hire?
Renewal Managers matched in 48 hours
No cost to get started. Tell us what you need and we will curate your shortlist.
A day in the life of your Renewal Managers
Renewal pipeline management
Maintain a 90-day rolling renewal pipeline in CRM, tracking contract dates, risk flags, and outreach history for every account.
SalesforceGainsightClari
Typical output
Clean pipeline with accurate renewal probability scores for every account.
Proactive renewal outreach
Initiate renewal conversations 90 days before contract end, building momentum and identifying objections early.
GongEmailHubSpot
Typical output
100% of renewals touched 90 days in advance with documented outreach.
Contract negotiation and pricing
Negotiate renewal terms, multi-year agreements, and pricing adjustments. Handle escalations and pricing exceptions within defined parameters.
DocuSignSalesforceGoogle Docs
Typical output
Renewals closed on or before contract end date with minimal discounting.
Churn risk mitigation
Identify at-risk accounts 60+ days before renewal, coordinate with CSMs and product for intervention, and document risk flags.
GainsightClariSlack
Typical output
Risk accounts surfaced and actioned 60 days before renewal — not 5.
Upsell identification
Surface expansion opportunities during renewal conversations and pass qualified upsell signals to AEs or CSMs.
GongSalesforceGainsight
Typical output
Expansion pipeline generated from active renewal conversations.
Renewal reporting
Produce weekly and monthly renewal forecasts, churn analysis, and NRR reporting for CS leadership.
ClariSalesforce ReportsGoogle Sheets
Typical output
Weekly renewal forecast within 3% accuracy. Monthly churn breakdown for leadership.
When to hire Renewal Managers
Common scenarios where LATAM Renewal Managers deliver outsized ROI.
CSMs managing renewals and expansion simultaneously
Your CS team is trying to do everything. Renewals get de-prioritized until it is too late. A dedicated renewal manager takes commercial ownership off their plate.
Team size: 1 renewal manager per $3–5M ARR
Timeline: 2–3 weeks to ramp
NRR trending down below 100%
Churn is outpacing expansion. You need someone who owns the renewal pipeline with enough time and focus to actually save at-risk accounts.
Team size: 1–2 renewal managers
Timeline: 3–4 weeks to full productivity
Scaling past 200 customers
Renewal volume is too high for ad-hoc management. You need a systematic approach with dedicated ownership, tooling, and forecasting.
Team size: 1–3 renewal managers
Timeline: 2–3 weeks to ramp
Why companies trust CloudTask
Pre-vetted Renewal Managers professionals with verified skills, confirmed availability, and a replacement guarantee.
Replacement guarantee
24-month free replacement guarantee on every hire.
Human-managed matching
Every match reviewed by our team. AI assists, humans decide.
Interview-ready
Cover video, verified skills, confirmed availability.
Availability confirmed
Verified within the last 30 days.
Renewal Managers verified
Experience confirmed through work history and assessment.
LATAM specialists
10,000+ GTM placements across Latin America and the Caribbean.
10,000+
GTM hires placed
4x
Inc. 5000 honoree
48hrs
Time to first matches
85%
90-day retention
How it works
1
Tell us what you need
2-minute qualification. No commitment.
2
Get vetted matches
3-5 curated candidates within 48 hours.
3
Interview and hire
We handle scheduling, logistics, and onboarding.
Renewal Managers ready to start
Vetted, available, and experienced. Sign up to see exact rates and book interviews.
Top Rated+
Available
Carolina
Senior Renewal Manager
COLColombia
SalesforceGainsightGongDocuSignNative/Bilingual
Top Rated
Available
Andrés
Renewal & Expansion Manager
MEXMexico
HubSpotClariDocuSignGongFluent (C1)
Top Rated
Available
Valentina
CS Renewal Specialist
ARGArgentina
SalesforceGainsightHubSpotFluent (C1)
"Our renewal rate went from 81% to 94% within two quarters of hiring a dedicated LATAM renewal manager through CloudTask."
Marcus
Chief Revenue Officer, Series B SaaS, 200 employees
Case study
How a B2B SaaS grew NRR from 91% to 108% with a dedicated LATAM renewal team
NRR grew from 91% to 108%
A mid-market SaaS company with 400+ accounts was managing renewals reactively. After hiring two LATAM renewal managers through CloudTask, they moved to a 90-day proactive model, increased the renewal rate from 81% to 94%, and identified $380K in expansion revenue during renewal conversations.
Common questions about hiring Renewal Managers
What does the 24-month replacement guarantee cover?
If your hire leaves, underperforms, or isn't the right fit within 24 months of placement, we replace them at no additional cost. This is backed by our Role Intelligence System which scores every candidate on 7 retention dimensions before match.
Why LATAM?
US business hours alignment, and LATAM GTM talent has 24-month average tenure with our buyers. We've placed 10,500+ professionals over 10 years with anchor customers like Expensify, Apollo.io, Vonage, and GetAccept staying 5 to 8+ years.
How does CloudTask predict retention?
Every candidate is scored across 7 dimensions tied to long-term fit: AI Readiness, Communication, Long-Term Upside, Marketplace Readiness, Role Fit, SaaS Readiness, and Tool Fluency. Trained on 10,500+ placements over 10 years.
Do your renewal managers have experience with B2B SaaS contracts?
Yes. We source renewal managers with direct experience managing SaaS renewal pipelines, including multi-year agreements, pricing negotiations, and churn risk management for US-based companies.
Can they handle executive-level renewal conversations?
Yes. Our senior renewal managers are experienced in VP and C-suite conversations, including renewal escalations, contract restructuring, and strategic account reviews.
How do they coordinate with CS and Sales?
Renewal managers work directly in your CRM, coordinate via Slack and your standard tooling, and follow whatever handoff process your team uses. They slot into your existing workflow.
How much do LATAM renewal managers cost?
Typically $1,500–$3,200/month all-in. That rate includes compensation, compliance, payroll, and the 24-month replacement guarantee — no placement fees or hidden costs.
What if the hire does not work out?
24-month free replacement guarantee on every hire.
Can they manage a large book of renewals?
Yes. A senior renewal manager can typically handle 80–150 accounts per quarter depending on deal complexity. We match candidates to your renewal volume.
Do they do upsell or just protect existing revenue?
They primarily protect existing ARR, but most renewal managers are trained to identify expansion signals and surface them to AEs or CSMs. They do not carry an upsell quota unless you set one.
Related hiring paths
$299/mo CloudTask membership. No placement fees. 24-month guarantee included. See pricing details
Your next renewal manager. Guaranteed for 24 months.
Get matched in 48 hours. If they don't work out, we replace them free.
No cost to get started Matches in 48 hours 24-month replacement guarantee