Senior Account Manager
Grow and retain your accounts with dedicated AMs who drive expansion revenue and prevent churn.
Placements over 10 years
Match SLA
Replacement guarantee
Anchor customers
Senior Account Manager
Account Manager
4 anchor customers. 28 combined years. Still hiring.
We don't just match on skills. We predict who stays.
2 minutes. No commitment. Get matched in 48 hours.
Experience
3–7 years B2B account management or commercial CSCore skills
Tools
Availability
Full-time, US business hoursaverage NRR achieved by LATAM account managers
Full-time LATAM account manager, all-in
Matched and interview-ready
Ready to hire?
Account Managers matched in 48 hours
No cost to get started. Tell us what you need and we will curate your shortlist.
Prepare and run quarterly business reviews with key accounts — presenting ROI data, usage trends, and expansion opportunities.
Typical output
2–4 QBRs per month with documented outcomes and follow-up actions.
Identify and develop upsell and cross-sell opportunities within existing accounts based on usage data and stakeholder conversations.
Typical output
Expansion pipeline equivalent to 20–30% of base ARR managed.
Build and maintain relationships with multiple stakeholders per account — champions, economic buyers, and day-to-day users.
Typical output
Multi-threaded account maps with engagement logged for each stakeholder.
Build 90-day account plans for strategic accounts — documenting goals, risks, expansion paths, and relationship health.
Typical output
Written account plans for top 20% of book, updated quarterly.
Own the renewal process for assigned accounts — initiating conversations 90 days out and closing renewals on time.
Typical output
90%+ renewal rate on managed book of business.
Maintain accurate expansion and renewal forecasts, report on book health, and flag churn risk to leadership.
Typical output
Weekly NRR forecast within 5% accuracy. Monthly churn and expansion summary.
Your CS team is doing both relationship health and commercial ownership. Splitting these functions focuses each role and improves both retention and expansion.
Net revenue retention is below 110%. Existing accounts have expansion potential that is not being systematically captured.
Each CSM is managing 80+ accounts. Adding dedicated AMs for the top 30% by revenue improves quality across the board.
24-month free replacement guarantee on every hire.
Every match reviewed by our team. AI assists, humans decide.
Cover video, verified skills, confirmed availability.
Verified within the last 30 days.
Experience confirmed through work history and assessment.
10,000+ GTM placements across Latin America and the Caribbean.
GTM hires placed
Inc. 5000 honoree
Time to first matches
90-day retention
2-minute qualification. No commitment.
3-5 curated candidates within 48 hours.
We handle scheduling, logistics, and onboarding.
Vetted, available, and experienced. Sign up to see exact rates and book interviews.

Senior Account Manager

Account Manager

Strategic Account Manager
"Our LATAM account managers consistently outperform NRR targets. The combination of relationship skill and commercial discipline is exactly what we needed."
Thomas
VP Customer Success, Series C SaaS, 300 employees
After separating CS and AM functions, a Series C SaaS added two dedicated LATAM account managers through CloudTask. Within two quarters, expansion revenue per account increased 34%, renewal rates improved to 96%, and the CS team reported significantly more capacity for strategic relationship work.
If your hire leaves, underperforms, or isn't the right fit within 24 months of placement, we replace them at no additional cost. This is backed by our Role Intelligence System which scores every candidate on 7 retention dimensions before match.
US business hours alignment, and LATAM GTM talent has 24-month average tenure with our buyers. We've placed 10,500+ professionals over 10 years with anchor customers like Expensify, Apollo.io, Vonage, and GetAccept staying 5 to 8+ years.
Every candidate is scored across 7 dimensions tied to long-term fit: AI Readiness, Communication, Long-Term Upside, Marketplace Readiness, Role Fit, SaaS Readiness, and Tool Fluency. Trained on 10,500+ placements over 10 years.
Yes. We source account managers who have owned commercial targets — not just relationship health metrics. Most have carried upsell and renewal quotas in B2B SaaS environments.
Experienced AMs absolutely can. We assess presentation skills, business acumen, and executive communication as part of our vetting. You can review candidate video introductions before any interview.
Typically 30–60 accounts depending on complexity and deal size. For high-touch enterprise accounts, 15–25 is a healthier ratio. We match candidates to your book composition.
$1,500–$3,500/month all-in. Comparable to a US-based junior AM's base salary, but with senior-level experience and no benefits overhead.
24-month free replacement guarantee on every hire.
Most AMs manage the full commercial lifecycle — renewals, upsells, and cross-sells. You can structure it however your org needs: some companies keep renewals separate, some have AMs own it all.
They coordinate directly with your CSMs — AMs own the commercial motion and CSMs own the health and adoption motion. The split works cleanly when roles are clearly defined.
Related hiring paths
$299/mo CloudTask membership. No placement fees. 24-month guarantee included. See pricing details
Get matched in 48 hours. If they don't work out, we replace them free.