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Telecom · UCaaS / CPaaS SDRs / BDRs Multi-year engagement

Vonage

200+ SDRs Driving Pipeline Ahead of Ericsson Acquisition

200+ SDRs placed
Challenge

The Problem

Vonage was preparing for a major acquisition and needed to show aggressive sales growth. The existing team couldn't cover the full pipeline — MQLs were going untouched, inbound leads were aging out, and there was no dedicated cold outbound motion. They needed to go from 20 SDRs to 200+ without losing control of quality, messaging, or conversion rates.

Solution

What CloudTask Built

CloudTask built a multi-function SDR operation for Vonage across three workstreams: MQL follow-up, inbound lead response, and cold outbound prospecting. The team started at 20 and scaled 10x, with CloudTask managing hiring, onboarding, training, and ongoing performance. Each workstream had dedicated SDRs with tailored playbooks, ensuring leads were worked by reps who understood the motion — not generalists splitting attention.

Results

The Outcomes

Team scale

20 → 200+ SDRs

Workstreams

MQL follow-up, inbound, cold outbound

Outcome

Pipeline supporting $6.2B Ericsson acquisition

Scale factor

10x headcount growth

Model

Fully managed multi-team SDR operation

Vonage didn't just need more SDRs. They needed an engine — three distinct sales motions running in parallel, scaling together, managed as one. That's what CloudTask built.

Want Results Like Vonage?

CloudTask's managed marketplace handles matching, vetting, and ongoing performance so you can focus on growth.

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