Diego

Top Rated Plus KYC Verified AI Support

Sales Development & Account Growth Leader | SaaS & Service Solutions

Colombia Full-Time

Marketplace protected

About

I’m Diego, a seasoned sales and business development professional with extensive experience supporting B2B clients across SaaS, blockchain, staffing, logistics, and education industries. I specialize in consultative sales, outbound strategies, and account management, helping companies optimize pipelines, retain clients, and drive revenue growth. With a track record of building long-term partnerships and delivering measurable results, I provide tailored solutions that accelerate business growth for early-stage and growth-phase companies.

AircallApolloChatGPTHubSpotNextivaPandaDocSalesforceZoomInfo

Core Experience

Industry experience

E-Learning Providers
Blockchain Services
Computer & Network Security
IT Services & IT Consulting
SaaS Platforms

Business challenges

High inbound lead response time
Low outbound response rates
Lack of qualified leads

Success metrics

Increased appointment rates
Increased number of SQL's
Increased number of Sales Meetings

Jobs to be done

Appointment Setting
Outbound Sales
Inbound Sales Teams

Availability & Logistics

Availability

Full-Time, Part-Time

Work arrangement

Remote

English level

Near-Native Fluency (C1/C2)

Languages

Spanish

Roles Qualified For

Customer Success Specialist

Account Executive

Sales Manager

Customer Support Manager

Work Experience

Sales Representative

www.superstaff.com · Feb 2023 – Present

Provided freelance sales, business development, and account management consulting for B2B clients. Developed and executed outbound strategies through cold calling, email, and LinkedIn outreach. Built and optimized CRM pipelines and sales processes, managed accounts to improve retention, drive upsells, and increase revenue. Delivered post-sales support, ensured customer success, and offered consultative guidance for market entry and business growth. Worked with clients including Connecteam, StorX Network, Get Levrg, SuperStaff, and Mordor Staffing.

Account Manager

https://finsimco.com/ · Sep 2022 – Mar 2023

Managed client accounts while driving business growth and supporting expansion into new US markets for this UK-based company. Focused on consultative sales, client retention, and identifying opportunities to increase revenue.

Support Specialist

https://www.apollo.io/ · Jun 2021 – Sep 2022

Provided technical support to clients while troubleshooting platform issues and ensuring a smooth user experience. Additionally, qualified inbound leads via chat, identifying potential sales opportunities and directing them to the appropriate teams.

Sales Representative

https://www.ipswitchworks.com/ · Jun 2018 – Jan 2020

Responsible for lead creation,

● Prospect nurturing.

● Cold and warm calling.

● Assistance in the Sales Pipe creation.

● Chat handling.

● Reporting.

I met and exceeded weekly goals (2 qualified and interested prospects per week).